Asking for Help

Posting a request is how you ask your community for help. It takes about a minute.

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How to Post a Request

Posting a request takes 3 clicks:

1. Tap the + button — it expands to show "Get Help" and "Get Service"
2. Pick a type — choose from the grid (General, Ride, Service, Event, Borrow, or custom types)
3. Describe your need — fill in the description, set urgency, and post

Your request will appear in the community feed straight away.

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Request Types

• General Help 🤝 — Anything that doesn't fit a specific category
• Ride 🚗 — You need a lift somewhere; include pickup and dropoff locations
• Service 🔧 — You need a skill: repairs, tutoring, tech help
• Event 📅 — You're organising something and need help or volunteers
• Borrow 📦 — You need to borrow something; specify what and for how long

Your community may also have custom request types added by the founder.

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Writing a Good Request

Be specific. "Help with moving" is hard to say yes to. "Help carry boxes from a 2nd-floor flat to a moving van on Saturday morning — about 2 hours" is something someone can picture and commit to.

For example: "I need a lift to the airport on Friday morning — 7am, NW6 area. Happy to cover petrol."

Be honest about effort. If something will take three hours, say three hours.

Set a date if it matters. If you need help this weekend, set the expiration before then so your request doesn't linger after it's irrelevant.

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What Happens After

1. Your request appears in the feed
2. Members express interest or accept your request
3. You receive a notification
4. You message them to coordinate the details
5. Once complete, mark it as fulfilled
6. Karma transfers from your balance to the helper's

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Tips

• Post earlier than you think you need to
• A clear, friendly title gets more responses
• If it's time-sensitive, say so in the description

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Scheduled Requests

By default, a request is posted as "ASAP" — you need help as soon as someone is available. If you know when you need help, you can schedule the request instead.

To schedule a request:

1. Fill in your request as normal
2. In the "When do you need this?" field, choose Set a date and time
3. Pick the date and time you need the help

Scheduled requests behave the same as ASAP requests in the feed, but with one extra feature: Dibs.

After posting a scheduled request, Karmyq may prompt you to give one trusted provider a private heads-up before the request goes public. The provider has a limited window (20% of your lead time) to accept or decline. If they accept, you're matched directly. If they decline or the window expires, your request automatically broadcasts to the community.

See Sending a Private Request (Dibs) for the full details.

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Hiring a Provider

To request help directly from a specific provider:

1. Browse to Providers in the navigation
2. Find the provider you want and tap Get Service on their card
3. The wizard opens pre-filled with their service type — just add your description and post

You can also tap Get Service on the provider's profile page. Your request will be linked to that provider and they'll be notified first.