Using Provider Mode

Provider Mode is a view toggle that shifts your Karmyq dashboard to show requests relevant to your services. When you're on-duty, your feed highlights requests that match your service type(s) so you can act on them quickly.

You remain in the same community — nothing about your membership, karma, or trust changes. Provider Mode is a lens.

Going On-Duty

Look for the availability toggle in the top navigation bar. When toggled on, you're on-duty and your browse feed switches to Provider mode automatically.

Your mode choice is saved in your browser and persists across page loads.

Feed Modes (On-Duty Only)

When you're on-duty, three chips appear above your browse feed:

Mode	What you see
Community	Full community feed — all open requests, no filter
Provider	Only requests matching your service type(s) (default when you go on-duty)
Both	All requests, with provider-match requests highlighted in amber

Your last-used mode is remembered for next time you go on-duty.

Reading the Card Accents

In Provider and Both modes, requests that match your service types show:

• An amber left border on the card
• A "Provider match" label below the request title

Community requests (not matching your service types) show no accent.

What Changes in Provider Mode

• Browse feed: Filtered to your service types by default. Use the mode chips to adjust.
• Availability toggle: Shows in the nav so you can go off-duty at any time.

What Stays the Same in Provider Mode

• Communities tab: Your community memberships, norms, and activity are unaffected.
• Helping tab: Active commitments are always visible.
• Profile and karma: Your karma score, trust tier, and profile are not affected.

Managing Active Offers

Once you've offered to help on a request, it appears in your Active tab.

Withdrawing an offer: If you've offered to help but need to step back, open the Active tab and click Withdraw Offer on the relevant request. This removes your offer and returns the request to the open pool so another helper can pick it up. Withdrawal is immediate — no confirmation needed.

Managing Your Provider Profile

If you already have a provider profile, you'll see a My profile link in the navigation bar (alongside the "Providers" browse link). Click it to view your profile as others see it — your service type, trust score, and reviews. To edit your profile details, use the form on the profile page.

Unlocking Provider Mode

Provider Mode is only available to users with at least one provider profile. If you haven't created one yet, you'll see a Become a Provider link in the nav instead of the availability toggle.