Using Provider Mode

Provider Mode is a view toggle that reorients your Karmyq dashboard around your role as a service provider. When active, your feed shows requests that match your service type(s), a stats card surfaces your active commitments and completion rate, and your notification bell separates provider activity from community activity.

You remain in the same community — nothing about your membership, karma, or trust changes. Provider Mode is just a lens.

How to Switch Modes

Look for the Member / Provider pill toggle in the top navigation bar. Click Provider to enter Provider Mode. Click Member to return to your normal community view.

Your mode is saved in your browser — it persists across page loads until you change it.

What Changes in Provider Mode

• Feed → Requests for Me: Your browse feed shows only help requests that match your service type(s). No unrelated community posts.
• Provider Overview card: A stats card appears at the top of your dashboard showing active commitments, completion rate, pending reviews, and average response time.
• Provider notification bell: A second notification indicator (amber briefcase icon) appears for provider-specific alerts — pre-selections, new matching requests, and incoming reviews.
• Providers nav link: A "Providers" link appears in the top navigation bar (desktop) and in the hamburger menu (mobile), giving you direct access to the Service Providers directory.
• Get Help FAB hidden: The "+" floating action button disappears in Provider Mode. You're here to offer help, not request it — the FAB returns when you switch back to Member Mode.

What Stays the Same in Provider Mode

• Communities tab: Your community memberships, norms, and community activity are always visible.
• Commitments tab: Your active commitments (both helping and being helped) are unaffected by mode.
• Community notification bell: The red bell for community activity — match offers, karma awards, community invites — always shows regardless of mode.
• Profile and karma: Your karma score, trust tier, and profile are not affected by the mode toggle.

Unlocking Provider Mode

Provider Mode is only available to users with at least one provider profile. If you haven't created one yet, you'll see a Become a Provider link in the nav instead of the toggle.

To create a provider profile: go to Service Providers → + Add Profile or visit your Profile page and open the Provider tab.

When to Use Each Mode

Use Member Mode when…	Use Provider Mode when…
Posting or browsing help requests	Browsing requests to offer on
Participating in community discussions	Managing your active provider commitments
Looking at your own commitments	Reviewing your provider performance stats
Inviting new members	Checking provider-specific notifications

Provider Notifications

In Provider Mode, you'll see two notification bells:

• Bell (red) — community activity: match offers, karma, community invites
• Briefcase (amber) — provider activity: pre-selections, new requests matching your service type, new reviews

The amber briefcase only appears when you have a provider profile and you are in Provider Mode. Switching to Member Mode hides it so you can focus on community activity.

See Managing Your Notifications for details on each notification type.

Going On Duty

When you're ready to accept work, tap the On Duty toggle on your Provider Dashboard. Karmyq will immediately notify you of any open requests in your communities that match your service type.

The push notification shows you how many requests are waiting — tap it to jump to your Provider Dashboard where you'll see the full list.

Submitting an Offer

From the Provider Dashboard, the Matching Requests panel lists all open requests in your communities. For each request:

1. Tap Make Offer
2. The price field pre-fills from your rate card — edit it freely for variable-scope work
3. Add an optional note to the requester (e.g. "I can be there by 3pm")
4. Tap Submit Offer

Your offer is sent directly to the requester. You can submit offers on multiple requests simultaneously.

Responding to Dibs

When a requester sends you dibs on a scheduled request, they are giving you first right of refusal before the request goes public. You will receive a push notification (if enabled) and a badge on the amber provider notification bell.

Where to find dibs:

Open the Commitments tab. Dibs requests appear at the top of the list under a "Waiting for your response" heading. Each dibs card shows:

• The request description and scheduled date
• A live countdown to expiry (the window is 20% of the lead time)
• The requester's name and trust tier

To respond:

• Tap Accept — you are matched directly. The request never enters the public feed. The match appears in your Commitments immediately and karma flows as normal on completion.
• Tap Decline — the request is immediately broadcast publicly. You will not see it again unless you encounter it in the regular feed.

If you do nothing:

The window expires automatically and the request goes public. The requester does not need to take any action. You cannot accept a dibs request after the window has closed.

Things to know:

• Dibs requests are exclusive: the requester chose you specifically based on trust score and prior interactions.
• You can have multiple dibs requests pending simultaneously — each has its own countdown.
• Dibs acceptance skips the offer step entirely. There is no negotiation step; the price and terms are set by the requester's original post.

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Tracking Your Offers

Your submitted offers appear in the My Offers section of your Provider Dashboard with one of four statuses:

• Pending — waiting for the requester to respond
• Accepted — the requester accepted; a match is created and visible in your Commitments
• Declined — the requester chose a different provider
• Withdrawn — you withdrew the offer before a response

To withdraw a pending offer, tap Withdraw next to it.